Your Reception AREA is the first thing your clients or visitors see in your office; it stands to reason that your reception area, and its reception office furniture too, may make or break your standing with these VIPs.

As it’s part of the first impression you make on your clients and visitors, your reception office furniture – if selected properly – can create a lasting positive impact of your enterprise, and can improve your business prospects too.

Flaunt Your Attitude. Choosing your reception office furniture – and the other elements that go with it – require that you make a decision about the character and attitude of your enterprise. Do you want to be seen as creative? Conservative? Energetic? Such attitudes spell the difference between Twitter’s reception office (think: birds in flight) and the Dental INN’s therapeutic reception lounge. Read more…

Is there a link between comfort in office interior design and increased productivity? Yes, and it’s stronger than you might think. According to Productive Solutions: The Impact of Interior Design on the Bottom Line, a paper released by the American Society of Interior Designers, a positive relationship exists between feeling comfy and being productive at work.

As the paper explains, 42 percent of ASID respondents say focusing on employee comfort pays dividends – a more aesthetically pleasing, comforting and inviting office interior design increases workplace efficiency and worker morale. The flipside to the office interior design argument is also apparent – decreased employee comfort results in losses to the enterprise, in person-hours lost and liability costs.

The ASID paper joins the growing volume of scientific literature demonstrating how designing for comfort is an imperative in office interior design, one you ignore at your peril. Look at the matter closely, and you’ll see that there are three general areas within the general concept of “comfort”: (Read more)

When office interior design encourages people to work together, productivity happens. A recent survey initiated by the American Society of Interior Designers (ASID) found this to be the case when office interior design focused on improving accessibility – to both people and resources.

When companies create environments that invite collaboration – by providing space for people to interact – companies benefit more, compared to environments that encourage mostly individual focused work. The workplace is increasingly seen as a place where people meet to interact, instead of a place where people hunker down to do isolated work.

Companies are now finding this out for themselves, leading to new office interior designs that bring workers closer to their colleagues and to the common resources they need to get their jobs done.

More on accessibility and interior design after the jump. Read more…

Office interior design should maximize productivity at every instance, but this is a maxim honored in the breach more often than not. That’s because most people think that office interior design deals primarily with aesthetics, instead of productivity.

Productivity results when four key benefits are delivered by effective office interior design: Improved accessibility, increased employee comfort, limiting noise and distractions, and flexibility & customization. In this white paper, we devote a little more time and effort going into each benefit. By the time you’re done, you should have the knowledge and insight you need to know how you can apply them to your office.

Download our white paper, and read more – download “Designing for Productivity: Key Factors in Building the Ideal Office Environment” (PDF, 210KB).

Office interior design often does IT workers a disservice – while many managers extol the modern open floor plan, many IT workers actually prefer to work in more secluded quarters. IT workers are bucking a trend in open office layouts; unlike other creatives, IT workers need quiet environments that encourage concentration and creativity.

“Asking programmers or network administrators to do their jobs in an open space where noise, distractions and interruptions abound can be akin, for some of them at least, to departmental decimation,” writes Computerworld’s Cara Garretson.

This presents a conundrum for the facility manager, who must weigh team interdependence and the intensiveness of the work when creating an office layout for an IT department. To use Bell and Kozlowski’s model of task dependencies, IT engineers represent an excellent example of an intensive workflow.

More on what IT engineers look for in their office interior design, after the jump. Read more…

Ad agencies take their office interior design cues from a vast variety of influences. To see the variations in design among a number of top agency offices, it’s apparent that they take their inspiration from the gamut of human creativity.

Leo Burnett keeps it simple, with raw brick and timber; Moove Media incorporates plenty of “found” elements in their office interior design. Hemels van der Hart’s office interior design is modernity personified.

Still, the rules are not totally flexible, as the example of ad agency TBWA/Chiat/Day shows. Agency head Jay Chiat decided to remove all personal spaces within the ad agency, putting virtual offices in their stead. People would check out laptops and phones at the front office, then plug into any available space.

But good spaces were hard to come by, and people became hard to locate. Productivity took a hit. TBWA’s open office became a byword of what not to do with ad agency office interior design.

At its core, ad agency work boils down to teamwork; agencies are made up of teams with a certain degree of interdependence. To use Bell and Kozlowski’s model of task dependencies, advertising creatives represent an intensive combination of reciprocal and sequential workflow: an ad agency’s work and activities flow unidirectionally from one member to another. But not entirely in one direction: feedback from clients and suppliers can send a project moving back down the line for revision, and then back in the right direction again.

The “open office” plan may not work completely for the modern ad agency’s workflow – privacy-enhancing spaces, such as conference rooms, private offices, and high-walled cubicles, ought to be in place alongside conference rooms and open collaborative spaces.

More on creative office interior design after the jump. Read more…

The Internet’s growing importance in the office has caused a major rethink of office space planning practices. A “team” has ceased to depend on members working in the same space; today, teammates can be widely distributed across the country, or across the world.

The Internet has given rise to the telecommuter – though nominally part of a team, such workers are separated by time and space from a regular office, often working individually to contribute to the overall group effort.

“In a virtual team, members are dispersed geographically or organizationally. Their primary interaction is through some combination of electronic communication systems,” explains Wayne F. Cascio in his paper Managing a Virtual Workplace. “They may never meet in the traditional sense. Further, team membership is often fluid, evolving according to changing task requirements.”

More on office space planning for pooled workflow after the jump. (Read more)

Office space planning is in a bit of a tumult lately, what with a troubled economy, shrinking work forces, and changing technology turning what was previously a stable work environment into an arena ripe for revolution. The late unlamented recession has actually been good for the average space planner, who has found more leeway to put new ideas to good use.

One of those new ideas that’s getting another look is the concept of “hot desking”. We’ve talked about hot desking before: the practice of having no assigned desks per worker, allocating them instead to the first worker who uses or reserves it for use.

Office space planning professionals use hot desking to reduce property costs without decrease the labor force in turn. In Edinburgh, Scotland, Telford College’s faculty and staff have joined the bandwagon, implementing hot desking in their Granton campus to allow the same number of people to work in a smaller space.

Technology has allowed hot desking to gain the critical mass it failed to reach in prior decades. When Jay Chiat of Chiat/Day ad agency tried it out in the Nineties, it was a famous failed experiment in space planning. Today, high speed Internet, cheap laptops, and Wi-Fi has allowed most firms to succeed where Chiat failed.

More on hot desking after the jump. Read more….

A recent study shows that the average office cubicle has shrunk, compared to its size from the 90s. The average office cubicle worker enjoys about 17% less cubicle space than his equivalent from 1994, who had a glorious 90 square feet of space to work in, compared to today’s measly 75 square feet.

The same study, published by the International Facility Management Association (IFMA), finds that most cubicles have shrunk from 8×10 to about 5×5. (Check out this graphic of office cubicle sizes from the Chicago Tribune to see exactly how much space has been trimmed out from under us!)

The Score: Cost Cutting 1, Office Cubicle Space 0

Where’d our spacious office cubicles go? Part of the blame for their disappearance goes to our tottering economy – soaring rents, among other rising overhead costs, are behind the push to cram more workers into smaller spaces. After all, real estate costs are known to be amongst the largest cost for businesses, after the payroll.

“In recent years, we’ve seen how companies are trying to shed real estate cost,” says Shari Epstein, director of research at the IFMA. “When you have less space to work, you will try to cram as many people into one space.”

“Knowing the rents with the spaces they have, they’ve got to cram people in,” said Don Wehr of Office Furniture World in Santa Rosa, California. “Mathematically, it makes sense.”

More on shrinking office cubicles after the jump. Read more…

Office furniture is designed to solve problems, not create them. But haphazard planning and execution can make the office space planning process unnecessarily grueling and expensive. The problems that crop up when office layouts interfere with worker efficiency show that there are many more ways to get it wrong than right.

Facility managers need to recognize that there is no such thing as a generic, one-size-fits-all office. What’s right for an accounting firm might not be right for an advertising firm. Even different departments in the same company may have diametrically different requirements – just try moving an advertising art director down the hall to an account executive’s cubicle, and you’ll see what we mean.

In this white paper, we will describe design issues that may crop up when another variable is introduced into the mix, one that varies from office to office – that of workflow.

• Download “Space Planning for Your Office: Designing for Optimum Workflow” (PDF, 75KB)